1. What is a Shiatsu back massager?

A Shiatsu back massager uses rotating kneading nodes and pressure points to mimic traditional Japanese Shiatsu massage techniques, aimed at relieving muscle tension and promoting relaxation.

2. How long does the Shiatsu massager run for?

Most massagers have built-in timer of 15-30 minutes. After this period, the massager automatically shuts off to prevent overheating. You can restart if you want a longer session.

3. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options.

4. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or through the carrier’s tracking page.

5. What is your return policy?

You can return items within 14 days of receiving your order. The items must be unused and in their original packaging. Please refer to our Shipping & Return page for more details.

6. How do I contact customer service?

For any inquiries or assistance, please reach out to our customer service team via email or phone. Our contact information is available on the Contact Us page.